Faqs

The Ship From address will show: Dynamic Sports Nutrition
**Our shipping labels are printed with the exact information you provide. If you give invalid or incomplete shipping information the package will be returned. You are then responsible for the reshipment fee to the correct address.**
HOW DO I TRACK MY ORDER & HOW LONG FOR DELIVERY?
Tracking information is sent to the email address provided on the order.
Please allow 24-48 hours after you received the "shipped" notification before tracking is available on the courier's website. You can sign up for email and/or text alerts while the package is in transit on the courier website also.
USA Orders
Estimated delivery time is between 5-14 business days. Please allow several business days after your order has shipped to exit the USA, before you can start tracking on USPS or UPS.
For international customers outside the United States who wish to buy our products, please note that we only ship to customers in Canada, Australia, England and Wales. We also require that the billing country address be the same as the shipping country address to process all credit card orders. Please be aware that each country may have its own specific laws, regulations and restrictions that may impact our ability to ship your order and your ability to receive it. Certain products may not be shipped to all countries because it may contain an ingredient that is banned in a nutritional supplement. Should we become aware that a product cannot be shipped into a country, we will cease all shipments of such product to that country and notify any customer who has placed an order for that product. However, you may wish to check with your country’s customs office to understand any regulations or restrictions that may apply to the products you are ordering. Please be aware that your country’s customs office or other governmental jurisdiction may delay your order or reject it outright from being delivered to you. We charge $50 to export all international packages. However, different countries may have different rules and regulations regarding customs and their duties/taxes within their area. This is something we unfortunately have no control over. There is a possibility that you will need to pay an additional duty to your customs office to receive the package. Please note again, this duty is not coming us at Dynamic Sports Nutrition, however is the sole decision of your countries Government policies. You may want to contact your customs office and request additional information.
Delivery & Service Delays
Shipment arrival dates are estimates in accordance with the carriers and Customs officials. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, Holidays, etc.), please note there may be additional shipping time to receive your order. We have absolutely zero control over any Customs agency and can not "speed" up the process for items to be cleared. WHAT HAPPENS IF MY PACKAGE GETS STOPPED AT CUSTOMS?
Notify us immediately via email and please provide your order #. VALID EMAIL ADDRESS, ACCURATE SHIPPING ADDRESS AND COMPLETE PHONE NUMBERS ARE REQUIRED
Please note: In order to protect our consumers and maintain our commitment to service excellence, we do not ship to Freight Forwarding Services.

Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. Are there any side effects and what should I do if I experience any? Will I lose the muscles I've gained once I stop taking your products?